Verizon Wireless allows customers to change plans without extending contract

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Yojimbo @ Oct 3rd 2007 1:22PM

Cingular/AT&T has allowed this for a long time... glad that Verizon jumped on the band wagon!

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This was why I dumped Verizon and went to Cingular back in the day. I outgrew my minutes, was getting hosed every month, but did not want another two year commitment. Glad to see they are responding to the market.

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Lorraine @ Oct 3rd 2007 5:02PM

That is completely BS about Cingular/AT&T letting you change plans without extending the contract..... they are the absolute WORST.... can't even decide on their name. Customer service reps are ALWAYS so RUDE and uninformed. That is why I left them after many years of service and am COMPLETELY happy with Verizon... what a difference!

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