RIM experiencing yet another BlackBerry outage?

While reports are slow to come in so far, Blogging Stocks is now reporting that RIM may possibly have yet another outage on its hands, with at least some BlackBerry users in New York and Washington apparently getting nothing but a "data connection refused" error when they try to check their email. If it turns out to be of any size, this particular outage would be only the latest in a recent spate RIM has suffered -- and not even the first in the past month. As always, if you're experiencing some problems of your own, feel free to sound off in comments, preferably with details on your location, carrier, etc.

[jason @ Oct 3rd 2007 12:48PM]

Mine works, curve on rogers

[Todd @ Oct 3rd 2007 12:50PM]

My Sprint BB works just fine here in Virginia!

[Tyler @ Oct 3rd 2007 12:53PM]

No problems here - Broadway & Houston - T-Mobile Curve - Blackberry Enterprise

[Andy @ Oct 3rd 2007 12:54PM]

Working. 8830 on VZW.

[Mike @ Oct 3rd 2007 12:54PM]

If this is true, it will really ruin my day. I have 60 users with Blackberries, and not being able to do anything to get them running while RIM fiddles around, really stresses the hell out of me! X(

[Mike @ Oct 3rd 2007 1:10PM]

Update - So far, all of my BB users are working just fine with no issues. Most are on Verizon, a few on T-Mobile, all connected to our in-house BES.

[Mike @ Oct 3rd 2007 1:14PM]

Forgot to say, I have most users in NYC, some in LA, and one in SF.

[Eric M @ Oct 3rd 2007 12:56PM]

VZW, BB8830 in central Ohio, spot on and sending.

[Dan Parmelee @ Oct 3rd 2007 12:57PM]

Curve on AT&T/Cingular here in southern AZ...no issues.

[Ryan @ Oct 3rd 2007 12:59PM]

7100i on Nextel in Central, PA working just fine.

[Eric F @ Oct 3rd 2007 1:01PM]

I experienced the "data connection refused" message this morning between 6 and 8AM EST. Things seem to have worked themselves out now.

[jkahan @ Oct 3rd 2007 1:02PM]

TMobile in Philly OK @ 1:00PM

[edwardcruz @ Oct 3rd 2007 1:04PM]

8300 (unlocked) with T-Mobile - BIS - Working
8830 with Verizon Wireless - BES - Working

This is in California.

I also have 10 users in North Carolina. I haven't heard of anything yet out there.

[tom @ Oct 3rd 2007 1:06PM]

working, verizon, houston.

[Chino B @ Oct 3rd 2007 1:07PM]

TIME FOR A NEW SERVER!!

TIME FOR A NEW SERVER!!

TIME FOR A NEW SERVER!!

TIME FOR A NEW SERVER!!

[Christian Martin @ Oct 3rd 2007 1:59PM]

Please remove the Ctrl, C and V keys from your keyboard. Thanks.

[Mike @ Oct 3rd 2007 4:02PM]

And the Caps Lock key too.

[dan3476 @ Oct 3rd 2007 1:39PM]

I have a Cingular 8800 and did have this error all morning in Chicago. we have 3000+ BB users but some reported this problem.

[David_B @ Oct 3rd 2007 1:10PM]

Curve AT&T NJ/NY area. not getting email =/

[Taylor @ Oct 3rd 2007 9:37PM]

in Dallas. Don't see any issues yet. Just got an email.

[Mike @ Oct 3rd 2007 1:11PM]

Forgot to say, I have most users in NYC, some in LA, and one in SF.

[Chad @ Oct 3rd 2007 1:47PM]

Working, Cingular / AT&T, Houston

[Will @ Oct 3rd 2007 1:12PM]

Starting to look like an AT&T issue... maybe jumped to conclusions because RIM devices are affected?

[Kevin @ Oct 3rd 2007 1:14PM]

Not working...Verizon 8703e, Atlanta, GA

[coasterjob @ Oct 3rd 2007 1:37PM]

Atlanta checking in: Curve, BIS on TMO, working great..

[themonk @ Oct 3rd 2007 1:16PM]

im using at&t - my pearl was down this morning till about 9:30am in DC but it back up now

[oGMo @ Oct 3rd 2007 1:17PM]

AT&T, BES, no problems.

Now if I could figure out how to make this 8820's damned wifi do more than ping and DNS, I'd be happy.

[Ben @ Oct 3rd 2007 2:23PM]

at&t 8820- BIS and BES- Detroit, Michigan- working fine

I agree about the wifi on the 8820. Can't seem to get the wifi to connect.

[Tony Steidler-Dennison @ Oct 3rd 2007 1:22PM]

Experienced this outage in Iowa today, as well - very early this morning.

[Justin @ Oct 3rd 2007 1:22PM]

Was hit with it this morning, thought i forgot to pay my bill :) In the DC Metro area

[Clay Eltzroth @ Oct 3rd 2007 1:25PM]

My Blackberry is working fine! Does this have something to do with AT&T switching emails to @AT&T from @cingular?

[Jorge Rosas @ Oct 3rd 2007 1:26PM]

T-mobile Los Angeles Checks out ok!

[Brad Diederichs @ Oct 3rd 2007 1:28PM]

Here in DC we had the problem this morning after 8AM (and a power cycle) all of our users are back online

[Camron @ Oct 3rd 2007 1:28PM]

All systems go in Birmingham, AL on NEXTEL/IDEN and Sprint/CDMA networks.

[jason scott @ Oct 3rd 2007 1:29PM]

We have a couple thousand people on berries all over the US and Canada. Nobody is reporting an outage. Mine works fine in Buffalo.

[RS @ Oct 3rd 2007 1:30PM]

I got tired of hearing how great RIM and Blackberry "push email" was, and bought an iPhone. Half the time the delay on the RIM push takes longer than when my phone just "pulls" it down. That, and I will not compare the two phones... as there is no comparison.

[xman @ Oct 3rd 2007 1:30PM]

No problems here! T-Mobile, 8100, New York, NY, BIS working fine for me. Just ran a test with all email accounts.

[Evan Jones @ Oct 3rd 2007 1:40PM]

Working in Austin, TX - Blackberry 880 on AT&T.

[Dave @ Oct 3rd 2007 1:45PM]

Yay engadget and blogging stocks for jumping the gun and assuming there is a problem... how about some actual sources like x number of users on y service have in formed us, or better yet, x number of users on multiple carriers... perhaps a cell tower is down, perhaps it's a wireless carrier problem, perhaps these end users are idiots, perhaps they aren't idiots, perhaps you are just looking for a huge problem when there isn't one... because, after all, a small outage limited to a small area caused by a small problem with a wireless carrier is no where near as sexy to publish as THE SKY IS FALLING, ALL OF BLACKBERRY IS DEAD, PEOPLE ARE DYING, MARRIAGES ARE FAILING, SOMEONE SHOULD SUE RIM, SOMEONE SHOULD PAY BACK ALL THE MONEY THEY MADE ON THESE CRAPPY PRODUCTS THAT ONLY HAVE A 99.99% UPTIME - HOW DARE THEY FAIL .01% OF THE TIME.


Yes, that's much better "news".

[gibson9583 @ Oct 3rd 2007 2:20PM]

Are you a RIM stockholder or something?

[Dave @ Oct 3rd 2007 2:29PM]

Nope, just tired of the constant hearsay that doubles as "news" and "fact" on sites like engadget... not to single them out, it's all over the place... it's irresponsibility at it's best.

[gibson9583 @ Oct 3rd 2007 2:50PM]

i dont think they are trying to express this as 'fact'.

-The title has a question mark in it.

-in the opening sentence they use the term "may possibly" and "some".

I hardly believe they are trying to pass this as fact. They are simply saying another site has reported this news. Since this is a gadget blog, it rightfully belongs here. no?

[themonk @ Oct 21st 2007 9:08AM]

I call BS - there was an outage. Was it nationwide – no, but there was an issues in DC, it affected me and I was pissed. We have a BES running on top of the line hardware with redundancy and that was not the issue – it was coming from the mother ship! So don’t try to downgrade the issue, people depend on their blackberries! If there is a service issue I should not be hearing about it from a blog but from RIM!

[Jason Chan @ Oct 3rd 2007 1:45PM]

Curve on AT&T, BES, no problems all day. Heard my friend in Toronto (8700, Rogers) had an outtage from around 7:30-8:30am.

[McFlynnTHM @ Oct 3rd 2007 1:48PM]

Everyone in the office is up and running- 8700c's on AT&T in Massachusetts.

[Wonderkid @ Oct 3rd 2007 1:50PM]

Why the hell does it matter!??? a) Why not simply PHONE someone if it is that urgent or login to regular POP3 or iMAP email. b) Why do people even use Blackberry email? I know the devices make some tasks easy for non-techies, but why not just check or send it every time you need to, rather than be constantly bombarded? It is interesting to note that with America and UK (huge users of Blackberry's) about to go into recession while Blackberry free nations are racing ahead, do they really help? I find my proper laptop a far better use of my time because I can actually do stuff rather than just send or respond to messages all the time. So, do we talk the talk or walk the walk? Disconnect and Do! :-)

[coasterjob @ Oct 3rd 2007 2:19PM]

someone get this guy a valium!

[Carmelo Lisciotto @ Oct 3rd 2007 1:58PM]

Definitely Cingular of international

Carmelo Lisciotto

[tenzintsewang @ Oct 3rd 2007 1:52PM]

T-Mobile/Verizon in NM - no problem. We are on BES.

[spyd4r @ Oct 3rd 2007 2:52PM]

This is pure crap.. are all these users on 1 network carrier?! perhaps they are having an issue, maybe you should do some investigation before putting stories up with no merit.