[hempey @ Sep 21st 2007 12:20PM]

Whoever brought in a hacked phone expecting full service was an idiot to begin with. How hard would it have been just to flash it back to normal after backing up your "hacks"?

[mr mike @ Sep 21st 2007 12:22PM]

yeah thats just common sense if you ask me!
what did he think was gonna happen?

[HineyWipe @ Sep 21st 2007 1:19PM]

Ha. He bought an iPhone, alas he lacked any common sense.

[Ryan P @ Sep 21st 2007 1:26PM]

Maybe it was broken? Ever think of that?

[DorianGray @ Sep 21st 2007 2:41PM]

Likely that he bricked it and brought it in for service as a last resort...

Let's use our Thinking Caps...

[halfeatenfish @ Sep 21st 2007 3:12PM]

THink of it like this... a computer runs your car. Let's say you make mods to the program, and smoke your engine. Do you think the automaker is going to honor the warranty??? HELL F*CKING NO!!!

It's the same thing...

It's easy return it to stock before asking for service. People that hot-rod cars have known this for eons...

[LegendZ28 @ Sep 21st 2007 3:17PM]

@halfeatenfish

Actually, when it comes to cars, if you make a modification, the manfactuerer has to prove that it was the modifcation that caused the problem before they can void your warranty. Otherwise, you'd have to take your car to the dealership for services all the time and use only parts (brakes, fluids, wheels, etc) they sell/approve.

Obviously, when it comes to electronics however, we got the short end of the stick. Even if you don't open up a device, a company can still void your warranty, which is pretty ridiculous if you ask me. Even still, he should have known that and restored before sending his phone in.

[Pep @ Sep 21st 2007 3:33PM]

Actually I had a similar experience. I bought an iphone to unlock it, and after the unlocking it would never catch service (on T-mob or AT&T). I restored it, bypassed activation and put my AT&T SIM, and it would catch no service either. I believe there was something wrong with the antenna or something. But when I went to service, they told me it had not been activated properly and that I should try to activate it again (which I didn't want). So I had to return it for a 10% fee too. I am sure it was defective but I had no way to prove it without telling them I had been hacking it...

[halfeatenfish @ Sep 21st 2007 4:00PM]

@LegendZ28:

True..true...true...

I was thinking more of cases where the true cause can be very ambiguous. For example: was the O2 sensor defective? or did you kill running hyper-rich all the time?

Very hard to prove without a lot of work.... consumer loses everytime.